Contabo API and Control Panel issue

  • Wednesday, 6th September, 2023
  • 09:30am

Dear Customer,

Thank you for choosing our module for Contabo Automation!.

We would like to bring your attention about few issues with Contabo API that those are not not working (currently) hence we have opened a ticket with them through our one of our customer and expect the same from your end so that Contabo development team can fix the issues.

Contabo Control Panel Issues:
1. When an user tries to connect using VNC it gives error as: failed to connect where we have only provided the IP and the port number provided by contabo in their panel.


2. When an user tries bring his VPS into rescue mode using control panel it gives an error as : There has been an error while processing your request. Invalid values (7), where we only selected the rescue mode OS (the default and the password).

API Call Issues:
1. When trying to trigger start or restart endpoint request for a VPS we are getting, whereas no issues with stop endpoint:
Array
(
[statusCode] => 500
[message] => Internal server error
)

Resolution: Open ticket with them so that they can fix the issue or else you need to do it manually.

2. When trying to trigger rescue mode or password reset using API we are getting valid response as below but it does not do anything:

Rescue Mode Response:
Array
(
[data] => Array
(
[0] => Array
(
[tenantId] => INT
[customerId] => 123
[instanceId] => 234
[action] => rescue
)

)

[_links] => Array
(
[self] => /v1/compute/instances/vmid/actions/rescue
)

)


Password Reset Response:
Array
(
[data] => Array
(
[0] => Array
(
[tenantId] => INT
[customerId] => 123
[instanceId] => 234
[action] => resetPassword
)

)

[_links] => Array
(
[self] => /v1/compute/instances/vmid/actions/resetPassword
)

)

These are new endpoints so not included in 2023.1 as of now and in development for 2023.2 and onwards

 

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